• Specialist heart failure nurses at Royal Bolton Hospital recognised for quality of care
• Patient nominated Kieley Lewthwaite and Lauren Gazada for ‘compassion and empathy’
• ‘You’re Simply Marvellous’ award presented by heart failure charity Pumping Marvellous Foundation

Specialist nurses at Bolton NHS Foundation Trust have been recognised and honoured by a patient for their exceptional quality of care and treatment.

The UK heart failure charity, Pumping Marvellous Foundation, presented the ‘You’re Simply Marvellous’ award to acknowledge the work in Bolton to treat heart failure and improve patient outcomes.

The awards are measured by patients’ experience, and reflect the direct impact outstanding healthcare professionals have in the local community by producing the highest standard of care for patients.

Kieley Lewthwaite, Lead Heart Failure Specialist Nurse, and Lauren Gazada, Specialist Nurse, at Bolton NHS Foundation Trust are among six national winners after being nominated by a patient.

The patient commended Kieley and Lauren, saying:

I nominate the Heart Failure team in Bolton, Lancs, particularly Kieley and Lauren. Their help, compassion and empathy have been invaluable to me. I know they have busy schedules but they never make me feel rushed and are always so reassuring.

The Pumping Marvellous Foundation is a UK patient-led heart failure charity that is focused on improved patient outcomes.

The charity highlights how heart failure is a life-threatening condition, in which the heart cannot pump enough blood around the body. It affects approximately one million people in the UK and 64 million worldwide.